Frequently Asked Questions
Everything you need to know about shopping and donating at Habitat ReStore GTA.
What kind of items can I find at Habitat ReStore GTA?
We offer a wide variety of new and gently used home improvement items, including furniture, appliances, cabinetry, lighting fixtures, flooring, and décor, all at 30% to 70% below retail prices.
Do you offer delivery for large furniture or appliance purchases?
Yes, we provide professional delivery services within the Greater Toronto Area for a flat fee. Delivery rates vary based on your distance from the store location; please speak with a team member at checkout to schedule your drop-off.
What is your return policy?
To keep our prices low and support Habitat for Humanity's mission, all sales are final. However, we offer a 14-day mechanical warranty on all appliances to ensure they are in proper working order.
How do I donate my gently used household items?
You can drop off donations at any of our GTA locations during business hours, or for larger items like kitchens or multiple pieces of furniture, you can request a free donation pickup through our website.
Are the products sold at the ReStore brand new?
We carry a mix of brand-new items donated by corporate partners and high-quality, gently used items donated by the community. Every item is inspected for quality and functionality before hitting the sales floor.
Where do the proceeds from my purchase go?
Every purchase made at Habitat ReStore GTA directly supports Habitat for Humanity GTA’s mission to build affordable homes and provide a bridge to homeownership for local families.